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Effective Date: June 9, 2025
Last Updated: June 9, 2025
Applies to: All users of All users of https://www.eioew.com/
At EIOEW, we believe in transparent and timely communication. Whether you have questions about your order, need help choosing a product, or want to provide feedback, we're here to help.
📨 How to Reach Us
📧 Email Support
For all inquiries (orders, shipping, returns, product info):
We aim to respond within 1–2 business days.
☎️ Phone Support (optional)
Customer Service Hotline: support@eioew.com
Available: Mon–Fri, 9:00 AM – 5:00 PM (Local Time)
🛒 Order & Shipping Questions
Please include your in the subject or body of your email Order Number in the subject or body of your message so we can assist you faster.
🏢 Company Address
Legal Business Name: HONG KONG ZEBRA TECHNOLOGY INTERNATIONALLIMITED
Street Address: RM AO7. 1701-02 NEW TRENDCENTRE. 704 PRINCE EDWARD RDEAST. SAN PO KONG
HONG KONG
Note: This is our return and mailing address. Please do not send returns without prior authorization.
(See our Shipping & Returns Policy for instructions.)
📣 Business Hours
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Monday to Friday: 9:00 AM – 5:00 PM
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Closed on weekends and public holidays
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Messages received outside business hours will be handled the next working day
🧾 Legal Notices & Complaints
If you are contacting us regarding a legal matter or complaint (including GDPR/CCPA requests), please Email: support@eioew.com
We will respond in accordance with applicable data protection regulations.
💬 Social Media
You can also reach out via our official channels:
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Facebook: EIOEW
Please note: For order or refund-related issues, email is the preferred and fastest method.
🛡️ EU/EEA Customers – Dispute Resolution
If you reside in the EU or EEA and are not satisfied with our response, you may use the EU’s Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/
👥 Stay in Touch
Subscribe to our newsletter for product updates, special offers, and tips:
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